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Personal Information |
Company Name: |
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* Name:
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* Region: |
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* Country: |
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* Email: |
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Telephone: |
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WinConnect Server VS Software Version:
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Serial Number: |
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Date of Purchase: |
(dd/mm/yyyy)
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System Configuration |
Computer Brand: |
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Model Name: |
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Date of Purchase/Manufacture:
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(dd/mm/yyyy)
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Motherboard Chipset: |
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Memory Size: |
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CPU Type: |
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Operating System
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Windows Service Pack Version (please state if there is any):
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RDP Client:
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RDP Client Version:
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Windows Language Version: |
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Other Device Drivers: (eg. Modem, Sound Card, Network card, etc.) |
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Fault Description |
* Error Messages Details:
(Blue Screen errors, Windows errors, etc.) |
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* At What Point Did The Problem Surface: |
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Other Observations: |
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Application S/W
(used prior to failure): |
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Version: |
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NOTE: ThinSoft respects the privacy of all customers and web site visitors. Any information you submit to us is used only by our sales representatives, customer, and technical support teams to help you get the most from our products and services. We do not share your information with any third party and all information submitted is kept strictly confidential. |