1. |
What
is Buddy system software?
The Buddy software enables two to five users to share the computing power and resources of a single computer. All users can simultaneously perform any tasks that they would perform on a standard Windows 2000 Professional or Server and Windows XP Home or Professional (32-bit) Edition.
The Buddy kit's included PCI video cards support additional users. Each user also needs a monitor along with USB keyboards, USB mice and, optionally, USB speakers. The monitors and USB peripherals are not included in the Buddy kit and must be purchased separately.
|
2. |
Why would I want to buy Buddy system software?
The Buddy system will reduce the cost of adding
computing stations by:
• |
Reducing your initial
investment |
• |
Reducing your cost of
upgrading |
• |
Offering ease of maintenance
and services |
• |
Reducing Total Cost
of Ownership (TCO |
|
3. |
What
are the recommended Buddy System requirements?
• |
Pentium II 333 MHz minimum,
Pentium III 450 MHz or faster recommended |
• |
Microsoft Windows 2000
Professional or Server and Windows XP
Home or Professional (32-bit) Edition |
• |
128MB of RAM plus 64MB
for each station added |
• |
PCI video graphic adapters
that support multiple displays (one per
each station) |
• |
USB ports (and Hubs
if necessary regarding to the number of
USB devices) |
• |
USB keyboard or PS/2
keyboard with USB to PS/2 adapter (one
per additional station) |
• |
USB mouse or PS/2 mouse
with USB to PS/2 adapter (one per additional
station) |
• |
SVGA monitor per each
station |
• |
Optional USB audio speaker
per each station |
|
4. |
Can
both users surf the Internet at the same time?
Yes, one of the best
features of the Buddy software is that
all users can surf the Internet on different
websites at the same time, using just
one telephone line, one modem and one
Internet Service Provider account.
|
|
5. |
Does
Buddy support faster modems?
Yes, the Buddy system supports 28.8K, 33.6K
and the new 56K modems. It also supports ISDN,
ASL, ADSL Cable, T1 and any broadband connection.
|
6. |
Can
I share peripherals, like a printer or CD Rom?
Yes, all users can share the same peripheral
devices.
|
7. |
Can
I share the Modem?
Yes, all users can share the modem. When you
log onto the Internet through an Internet Service
Provider (ISP), all users will be able to share
the same modem, telephone line and ISP account,
to concurrently access the internet, with no
increase in cost.
|
8. |
Does
Buddy allow me to view video clips and listen
to music or other sounds?
Yes, you can view the video clip on the Buddy
station. If sound is required at the station,
USB speakers can be used.
|
9. |
Can
both users use the same program at the same time?
Most software products will allow all users
to open and edit different documents at the
same time, using the same program. Each user
can also use different software products, concurrently.
Users who intend to run the software products
concurrently on the Buddy Stations and Host
Computer are advised to review the Software
Products' End User License Agreement.
|
10. |
Will
multiple users of a single program make my computer
work slower?
Most applications, once booted up, will run
nearly as fast as with one user including Modem
communications. Activities that place the most
demand on the computer's resources (games and
video clips) may experience some slowing, but
most users will notice little difference in
speed or performance.
|
11. |
Can
I use DOS applications with Buddy?
Buddy stations support windowed DOS prompts
under Windows 2000 Professional or Server Edition
and Windows XP Home or Professional (32-bit) Edition.
You can now run DOS applications and access
the DOS command prompt from the Buddy Station.
|
12. |
Can
I use the monitor from an older PC for the second
station?
Yes, as long as it is a VGA or Super VGA monitor.
|
13. |
Can
I add more than one station on the same computer
system?
Yes, up to the maximum of four Buddy Stations
can be connected.
|
14. |
Can
I play interactive games on both stations?
Yes, but it depends on the type of games to
be played.
|
15. |
Can
I add a Buddy System to a computer network (e.g.
LAN)?
Yes, Windows NT, Windows 2000 and Novell Netware
networks are supported. You only require one
network node (one network card and one IP address)
for all the users. Users can login to the network
by using different user names and passwords.
|
16. |
Can
the main system user monitor and control the activities
on the second station?
The main system cannot turn the Buddy station
OFF but Shutdown only. You cannot control the
activities on the Buddy station.
|
17. |
How
can I prevent the user on the second station from
shutting down the computer?
The Security Policy Settings in Windows 2000
Professional or Server and Windows XP Professional (32-bit)
Edition allow the Administrator to control certain
users privileges, as well as control certain
actions allowed for the user.Administrator can
modify the security-relevant settings, including
users rights to shut down Windows, by
configuring the Local Security Policy.
|
18. |
Can
we install two CD-ROM drives on the main system
so that two users can access separate CD-ROM drives
at the same time?
Yes, you can have 2 CD-ROM drives in the same
system.
|
19. |
In
order to enhance the speed of Buddy system, should
I increase the Memory (192MB RAM to 384MB) or
upgrade the CPU speed (e.g. 500 to 733MHz)? I
have a limited budget and can only afford one
upgrade.
It depends on the types of applications you
are running. If it is memory-intensive application,
it is recommended that memory be increased.
If it is a CPU-intensive application, it is
recommended to upgrade your CPU.
|
20. |
When
both users open the same file, can they save the
file at the same time?
It depends on the types of applications you
are running. Some applications will provide
full read and write privileges to the user who
opened or accessed the file first, the other
users may then have read only privilege.
|
21. |
Can the Buddy system run on Windows NT, Windows
98 or Windows Millennium?
No, Buddy only supports Windows 2000 Professional
or Server and Windows XP Home or Professional (32-bit)
Edition.
|
22. |
Can
I install programs on the Buddy Station?
It is recommended to install the applications
from the Host PC.
|
23. |
When
connecting the Buddy system to the LAN, can two
different users login to the network using different
accounts?
Yes, Windows NT, Windows 2000 and Novell Netware
networks are supported. You only require one
network card and one IP address for all the
users. Users can login to the network by using
different user names and passwords.
Additional information provided as follows:-
Two users can send messages to each other using
the Buddy Control Center "Send Message"
features.
Two users can send email to each other using
the same or different email accounts.
|
24. |
What
type of HDD should I use to get optimum performance?
HDDs with faster access time and transfer rate
are preferred. Ultra DMA/33/66/100 HDDs and
SCSI HDDs generally provide better performance.
|
25. |
How
should I setup the Buddy station?
Installation is simple. By following a few steps,
a two- or five-user system should take less
than 30 minutes to set up. See users manual
for detailed instructions.
|
26. |
What is the maximum USB cable length that Buddy can support?
Buddy can support up to the maximum
of 30-meters. Under USB specifications, an active
USB hub is required for every 5-meter interval
and a total of five (5) USB hubs can be used
in one chain.
|
27. |
What
is the maximum video cable length that Buddy can
support?
It can support up to the maximum of 15-meters.
To get a good display quality, double-shielded
video cable is recommended.
|
28. |
Can
the main system and second station access the
same CD-ROM at the same time?
Yes, it depends on the CD-ROM contents to be
accessed.
|
29. |
Do
I need to buy additional software licenses?
Additional software licenses may be required,
kindly check your Software End User License
Agreement. Users who intend to run the software
products concurrently on the Buddy Stations
and Host Computer are advised to do the following
:
(a) Review the Software Products' End User License
Agreement if they are authorized to run multiple
instances/sessions, using a single copy of the
Software Products, concurrently on the Buddy
Stations and the Host Computer and/or
(b) Check with the respective companies of the
software products for such usage and/or similar
usages.
|
30. |
How
can I register Buddy software on the computer
that does not have Internet access?
Unlike the BeTwin 2000/XP software, the Buddy
system does not require registration on-line.
|
31. |
How many IP addresses can be assigned to the computer
under Windows 2000 Professional or Server and
Windows XP Professional (32-bit) or Home Edition?
Windows 2000 Professional or Server and Windows
XP Professional (32-bit) or Home Edition allow users
to use multiple IP addresses per network connection
for multiple IP numbering schemes, such as public
addresses used for the Internet and private
addresses, and for multiple logical IP networks
on the same physical network segment.
|
32. |
How
can I protect the data on the computer from unauthorized
access?
Windows 2000 Professional or Server and Windows
XP Professional or Home Edition allow users
to set, view, change, or remove file and folder
permissions. However, you can set file and folder
permissions only on drives formatted to use
NTFS.
|
33. |
How
can I play the network games without installing
the network card under Windows 2000?
You can install with the Microsoft Loopback
adapter in a virtual network environment where
access to a network is not feasible. Network
clients, protocols, and so on, can be bound
to the Loopback adapter, and the network adapter
driver or network adapter can be installed at
a later time while retaining the network configuration
information.
|
34. |
What
should I do if Buddy does not work under the present
network environment?
Isolating configuration errors from hardware
errors is often the easiest way to pinpoint
the source of the problems. These problems may
originate from the network adapter or the network
adapter driver not being compatible or being
defective.
If your computer is installed with Windows 2000
Professional or Server, you can install the
Microsoft Loopback adapter to test in a virtual
network environment. Network clients, protocols,
and so on, can be bound to the Loopback adapter,
and the network adapter driver or network adapter
can be installed at a later time while retaining
the network configuration information.
|
35. |
How should I upgrade the VGA drivers?
Step 1: Deactivate BeTwin via BeTwin Control Center\Options\Set
Configuration and restart Windows.
Step 2: Upgrade the VGA drivers and restart Windows.
Step 3: After Windows has restarted, under Windows Display Properties, you
must be able to configure the PCI/ PCI-Express VGA card to "Extend my
Windows desktop onto this monitor" so that the Windows desktop will be
displayed on the Host and Station monitors.
Step 4: Activate BeTwin and restart Windows.
Step 5: If the BeTwin Station does not turn on after 90 seconds, you may
need to restart the Windows again. You may also require to re-run Configuration Wizard to re-setup the Host and Station(s).
|
36. |
I am not able to logon into Windows using an user account without a password.
This is related to Windows Local Security Policy --> Local Policies --> Security Options --> Accounts: Limit local account use of blank passwords to console logon only (Default is Enabled; ie user without password will not be able to logon into Windows) security option. If you have problem logging with a user without password, the following are the possible resolutions:
1. A user must have a password in order to logon into Windows; or
2. Disable the security option "Limit local account use of blank passwords to console logon only"
a. Windows XP Pro
Go to Windows Local Security Policy --> Local Policies --> Security Options and set the "Limit local account use of blank passwords to console logon only" option to "Disabled" (from Enabled or Not Defined). Then restart Windows.
b. Windows XP Home
i. Go to Windows Registry --> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa and double click on DWORD value "limitblankpassworduse" and change the "Value data" to "0". Then restart Windows.
ii. If the "limitblankpassworduse" is not present, manually add a DWORD Value "limitblankpassworduse" and set it's "Value data" to "0". Then restart Windows.
|
37. |
Using Buddy and iTALC software in a Smart Classroom environment.
With Buddy and iTALC (Intelligent Teaching and Learning with Computer freeware), teachers will be able to execute the following, such as
- view activities on students’ workstations by using the overview mode, including taking snapshots
- remote-control students’ workstations to support and help students
- show a demo (either in full screen or in a window) - the Teacher PC's screen is displayed on all students’ workstation’s screen in real-time
- lock students’ workstations so that students have undivided attention on teacher
- send text-messages to students’ workstations
Click here to view the illustration diagram (example: 1 x Teacher PC and 1 x Buddy system consisting of 5 Student workstations) and follow the steps described below to set up the Smart Classroom with Buddy and iTALC software:
Assumption:
- User account “Teacher” is logon into Windows on Teacher’s PC.
- User accounts “Student1”, “Student2”, “Student3”, “Student4” and “Student5” are logon into Windows on Students’ workstations #1, #2, #3, #4 and #5 respectively.
Step 1: |
Install iTALC software (the Client Application - ICA) on the Buddy system. Next, install the Buddy software to setup 1 Host and 4 Stations (5 student workstations).
|
Step 2: |
Install iTALC software (the Master Application - IMA) on the Teacher’s PC.
|
Step 3: |
Copy the 2 keys from the Teacher’s PC (at C:\Program Files\iTALC\keys\private\teacher and C:\Program Files\iTALC\keys\public\teacher) to the BeTwin system ( at C:\Program Files\iTALC\keys\private\teacher and C:\Program Files\iTALC\keys\public\teacher).
|
Step 4: |
On the Teacher’s PC, go to Windows Start => Run. Type ""C:\Program Files\iTALC\ica.exe" -unregisterservice" to unregister the service. A message will pop up to confirm that the service is unregistered.
|
Step 5: |
Create an ica.exe shortcut on the Teacher’s PC. On the Teacher’s PC, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4000; where 4000 is the port that is opened/ available on the Teacher’s PC).
Copy the shortcut to the Windows Startup Folder of the Teacher’s PC.
|
Step 6: |
Create an ica.exe shortcut on the Student’s workstation #1 (Buddy system’s Host). On the Student’s workstation #1, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4001; where 4001 is the port that is opened/ available on the Student’s workstation #1. Remember to rename the shortcut as “ica_4001.exe” for easy reference.
Copy the shortcut to the Windows Startup Folder of the Student’s workstation #1.
|
Step 7: |
Create similar shortcuts for Student’s workstations #2, #3, #4 and #5. Change the port for each of the workstation (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4002 for Student’s workstation #2; "C:\Program Files\iTALC\ica.exe" -ivsport 4003 for Student’s workstation #3; "C:\Program Files\iTALC\ica.exe" -ivsport 4004 for Student’s workstation #4 and "C:\Program Files\iTALC\ica.exe" -ivsport 4005 for Student’s workstation #5). Remember to rename the shortcuts as “ica_4002.exe”, “ica_4003.exe”, “ica_4004.exe” and “ica_4005.exe” for easy reference.
Copy each of the shortcut to the Windows Startup Folder of the Student’s workstation #2, #3, #4 and #5.
|
Step 8: |
Reboot both the Teacher’s and Buddy system. Run the iTALC Master software from the Teacher’s PC after all the users have logon into Windows on the Students’ workstations.
|
Step 9: |
Teacher can now create new classroom, computer and configure settings via the iTALC Master software to establish connection (i.e. username and IP Address:Port, 123.123.123.123:4001 to connect to Student’s workstation #1).
|
For more information on iTALC software, refer to url, http://italc.sourceforge.net/home.php.
The User Manual for iTALC software is available for download at url, http://italc.sourceforge.net/italc-manual-20070129.pdf
|
38. |
How can i use LogMeIn software to remote control the Buddy Station?
With Buddy and LogMeIn software, administrator will be able to see and interact with desktop applications remotely.
Click here to view the illustration diagram (example: 1 x PC for Remote Administration and 1 x Buddy system consisting of 5 Workstations) and follow the steps described below to use the LogMeIn software to remote control the Buddy Station:
Assumption:
- User account Administrator is logon into Windows on the PC for Remote Administration.
- User accounts User1, User2, User3, User4 and User5 are logon into Windows on Workstations #1, #2, #3, #4 and #5 respectively.
Step 1: |
On Workstation #1, go to www.LogMeIn.com and click to create an account.
|
Step 2: |
Choose the LogMeIn Free Trial option under Personal Remote Access.
|
Step 3: |
Fill in the registration form and follow the instructions to set up your LogMeIn account. You will need to enter a valid email address and password (e.g. user1@hotmail.com and password TEST123) to log in to the LogMeIn website.
|
Step 4: |
Carefully follow all instructions in the email you receive from LogMeIn regarding account activation.
|
Step 5: |
Once you have the account activated, you can now proceed to download and install the LogMeIn software on the Workstation #1. Click +Add Computer on the My Computers page and the Installation Wizard will be launched automatically. Follow the step-by-step instructions to complete the installation.
|
Step 6: |
You are now ready to control the Workstations (#1, #2, #3, #4, #5) remotely from the PC for remote Administration. Please ensure that the WorkStations meet the following conditions:
- WorkStations #1, #2, #3, #4, #5 are turned on
- All Workstations are connected to the internet with a live connection
- The LogMeIn Service is running
|
Step 7: |
On the PC for Remote Administration, go to www.LogMeIn.com.
|
Step 8: |
Log in using your LogMeIn ID (e.g. user1@hotmail.com and password TEST123). The My Computers page is displayed.
|
Step 9: |
On the My Computers page, click the name of the computer you want to access remotely.
|
Step 10: |
While connecting to Workstation #1 remotely, you will be prompted to enter the Windows username and password (e.g. User1).
|
Step 11: |
To launch a remote control session, click Remote Control from the menu on the left side of the browser window. You will now be able to see the Windows desktop of WorkStation #1.
Note: PC for Remote Administration must be connected to the Windows desktop of Buddy Host/ Workstation #1 before it can be switched to the Windows desktop of other connected Workstations.
|
Step 12: |
To view the Windows desktop of WorkStation #2, #3, #4 or #5, click on the Options button of the Remote Control page. Click on the Terminal Server option and select one of the connected Workstations. Click to switch between sessions. |
For more information on LogMeIn software, refer to url, https://secure.logmein.com
The User Guides for LogMeIn software are available for download at url, https://secure.logmein.com/products/free/supportdocs.asp
|